​Cancellation conditions

Cancellation
For any refund request made more than 15 days before the booking date there will be a cancellation fee of 20% of the booking amount.
If the client cancels within the 15 days period before their booking date there will be no refund.
Clients will also receive a full refund or credit in case of cancellation by the operator due to weather conditions or other unforeseen circumstances.

No-show
No-shows will be charged at full price.

How to contact us?
For any cancellation or date change request, please send an email to cocoridermoorea@gmail.com with your booking number and tour details.
For any urgent request, call +689 89 67 13 53.